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So I went to a seminar, and was thoroughly intrigued by the speaker, Noel Wells (who is from somewhere in the US) and he gave us a talk in Canada. He was a great speaker, and honestly, he does a great job of making you want to pay for the 3-day course. He also admitted that he doesn't normally speak, that its not his job, and that its a favor to Robert Allen due to his success. Of course, if you're so rich, why would you want to speak all the way up in Canada? Silly me, I only realized this after thinking for a bit.
He made it sound like you were helping these distressed people out of a financial burden. He guaranteed the refund if you opt out 'no questions asked', and being the indecisive person I was, I signed up knowing I could always go back (within the 14 day time period, or after the first seminar). It sounded so good, it didn't feel like a high pressure sales pitch at the time.
So that same day I looked over some reviews and mulled it over. A lot of people didn't sound too happy. A lot of their information also didn't apply in Canada, and almost illegal. I decided I wanted out. So I called for a refund. At first I tried emailing their customer service, but it just bounced back. Guess they didnt' want that many emails. Too many refund requests? Too many complaints? I don't see why one would block an email address due to too much praise.
After waiting a long time in their queue for the United States number they gave, I hunted down the Canadian number and called their customer service instead. I had to wait too, but not nearly as long. When I finally got a hold of them the friendly person who answered politely enquired why I wanted to cancel my enrollment. I answered, and she transferred my call to someone who would process my refund. Little did I expect that this guy would turn it into the Spanish Inquisition.
It became a high pressure sales tactic to keep me from cancelling. He was so persistent, and the 'no questions asked' policy they gave became '20 questions plus 100 reasons to keep you with us'. It took a while, but finally, yet reluctantly, he granted me a refund. I would have it in 15 days. Same thing happened to someone I met at the seminar. Only he got hung up on at the end. Apparently they're only nice to you until you want your money back. I'm going to be watching carefully that I get my full refund.
Anyways, in one morning I went from being optimistic to completely cynical about this whole Robert Allen thing. Especially since the sales people were so stubborn in letting you go with your money back. If they are so rich from flipping houses, why do they need to keep your tuition money so badly?
I also heard that people have trouble getting their refund after going to the seminar. I got out before that.
In conclusion: watch out. |
