ClickCartPro Shopping Cart Software

The Kryptronic software company began in 1999 as a small Web development firm in Baltimore, Maryland (USA). It provided services to national and local clients, including full-site software and graphic development, Internet site hosting, and support.

The initial development work done by the company included minor scripting and static HTML-based projects. Within four months, Kryptronic landed a contract to produce an e-commerce product. Spending too much time modifying and debugging free scripts, it decided to build an e-commerce solution from the ground up.

Functionality and Features

For a demo, you click on the ClickCartPro pulldown menu then select Online Demos. It’s a little puzzling at first, because the demo is actually a functioning example site where presumably you may buy new PC products and flat screen TVs with pseudo-dollars.

Pricing for the ClickCartPro Full version 7—which appears to be a bundled set of CDs (and documentation?)—is currently discounted to $199. You have the option to request ClickCartPro professional help, which costs $49.95.

Base Functionality

ClickCartPro shopping cart software is a pure PHP, Web-standards compliant, search-engine optimized (SEO) e-commerce engine including the following features:

• Installs on the hosting account with no monthly fees.

• Web-based management provides full online store control.

• Supports nearly 30 payment processing gateways

• Ships using all standard shipping services

• Quickbooks, Peachtree, and Sage accounting compatible

Here are some more detailed feature descriptions.

General Observations

ClickCartPro lists its main features under a “Features” menu and under “Management Interface and Platform” menu. Each of the bulleted categories is expanded with more specific information.

Under the ClickCartPro Features menu you have the following categories:

• Store Categories, Products and Product Options

• Payment Processing and Checkout

• Shipping Method Support

• Discounts, Sales and Taxes

• Order Management, Reporting and Accounting Exports

• Customer Care and Retention

• Wholesale and Affiliate Systems

• Dynamic Forms and Remote APIs

Under the “Management Interface and Platform” menu you have the following categories:

• Installation and Support

• Platform and Database

• Web-Based Management Interface

• Layout and Site Design

• File Management Functions

So what’s the catch?

Limitations

Not many reviews are readily found on the Web for ClickCartPro software. A relatively current one (7/30/2009, Shopping Cart Reviews) indicates that most users have good experience. The table in that review provides a quick look at what ClickCartPro does not support: mainly, multiple languages and a wish list.

One of the notes complains:

“…the admin is confusing at first…. The manual is a waste of effort, it's written for programmers, not beginning small business owners. I was told once by a support tech at my server that CCP was one of the easiest carts to 'break into,' i.e. not secure.

“I don't know if CCP has done anything about this since. The support is iffy. Sometimes you can get help on the forums, the owner of the cart, Nick is slow to respond because he's so busy. I quite like the cart and would probably go back to it if the support were better."

Though she’s fairly content with the exception of support.

Support and Documentation

Support comes in a range of plans, with different prices. Standard support hours apply. This reviewer saw nothing on the Website referencing product or system documentation. The note above suggests the documentation is geek driven.

Conclusion

Concerns do exist in security, support, and documentation.

Rating: 3.0 stars (out of 5)

A 5-star e-commerce solution is available with Premium Web Cart, which is full-featured and usable across the widest range of business size. It is also built on the latest Web technologies and comes to you in an affordable suite of options designed to aggressively grow your core business.

Best Wishes,