eCommerce Tools >> Infusionsoft
Customer Review for Infusionsoft
| Review Date
|
2009-10-22 |
| Reviewer
|
rayhen from LA, CA |
| Rating
|
1 Star or Unacceptable |
| Review Title
|
Dont do InfusionSoft |
| Review
|
I just wanted to give my two cents on Infusion. I am a website designer and shopping cart manager. I know how to use Infusion so this is not a beginner's opinion. Infusion is not a good system. It is not intuitive at all. It has a million glitches. I seem to know more than customer support. I would NEVER recommend this company until they troubleshoot their system.
For instance, you can send an email out, think it went out with no problem. But later find out that your email didn't go out to the 1000 people for a call. Why? Because you had a comma in the title of your email. They don't have anything that says DON"T PUT A COMMA in your title next to where you put in the title, and when you go to send the email, there is no error message not letting you to continue. Then you hit send to your list, and there is no reason to think that it didn't go out. In fact, when you look at your broadcasts it says sent 1000 people. But if you go into a completely different area, REPORTS, it says sent 1000 people, Skipped 1000.
Isn't an error message in this instance pretty basic stuff?
This is just an example of how easy it is to make a 'mistake' because they don't tell you or warn you or give you any clues.
Think twice. |
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