eCommerce Tools >> Premium Web Cart
Customer Review for Premium Web Cart
| Review Date
|
2009-10-01 |
| Reviewer
|
Bob Sanden from Miami, FL |
| Rating
|
5 Stars or Outstanding |
| Review Title
|
Unexpectedly GREAT customer support!!!!!!!!!!!!!!!!!!!! |
| Review
|
The interent has made even average customer support feel like great customer support but these guys are truly in a league of their own and here's why. Not only did they help me get my cart and marketing functions set up by walking me through all the steps while on the phone with me, they actually did some of the set up for me just so I could see how some of their more advanced marketing tools worked - very cool of them. On top of that, they spent about 25 minutes more on the phone explaining strategy with me and how I could combine their tools with my website to increase my revenue per sale. It's one thing to cover the specific technical items but way beyond my expectations to get a strategy session from their experts. 5 Stars - I wish I could give 6 stars - 5 stars for the normal service and a bonus star for the strategy sessions. |
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